Privacy policy
1. Introduction
Todeancă L. Diana – Cabinet de Psihologie is a private practice, legal organizational form of the liberal profession of psychologist, specializing in Clinical Psychology and Psychotherapy, accredited by the Romanian College of Psychologists.
The head of the office, Diana Todeancă, holds individual or group meetings to support clients in achieving personal goals or overcoming problematic situations from a psychological point of view.
This information note refers to the personal data processing activities of Todeancă L. Diana - Cabinet de Psihologie. The information note regarding the processing of personal data applies to all processing of personal data that we perform, as well as to all interactions with our website hosted on www.psihoterapeutul-tau.ro.
2. The name of the data controller and the owner of the website
Todeancă L. Diana - Cabinet de Psihologie is a personal data operator and owner of the site www.psihoterapeutul-tau.ro.
3. Our activity
Todeancă L. Diana - Cabinet de Psihologie, makes every effort to offer clients and partners professional services in psychology and psychotherapy, personal development, coaching. The methods, techniques and information used are based on scientific studies in the field, inspired by the literature written by internationally accredited authors in the field.
4. The personal data processed
The collection of your personal data is strictly limited to what is necessary to provide you with the highest quality experience in terms of our services and use of our website.
The personal data we process may include:
a. basic data for identification, such as name, surname, age;
b. contact details, such as physical address or, as the case may be, personal e-mail address, telephone number;
c. bank account and other financial information that allow us to carry out any kind of contractual relationship when it exists.
d. Personal details about the situation for which the cabinet services are requested.
5. How we collect personal data
We only collect personal data that you provide to us voluntarily (in physical or electronic form), as well as information available from public sources:
- on the occasion of client-psychologist interactions, carried out on the basis of a contract for the provision of psychological services or in preliminary discussions, in the negotiation and preparation of such a contract;
- through our website, after scheduling a meeting or before analyzing the situation;
- when you contact us by e-mail or telephone, if you are interested in the services of the office
6. Legal basis and purposes of processing
Because you have the right to know the purpose for which we process your personal data, we will inform you before we process your personal data for any purpose other than that for which you have entrusted your personal data.
Developing the contractual relationship with customers
Based on the contract with you, as a client of Todeancă L. Diana - Cabinet de Psihologie, we will process all personal data you provide us, as well as any other data necessary for the exercise of the profession and the provision of the service, in accordance with contractual provisions.
Professional communications
If you are a client or have contacted us for professional purposes, we process your personal data based on your legitimate interest in transmitting specific communications or other types of documents for the proper conduct of the psychotherapeutic approach.
7. Storage time
If you have chosen to receive communications about our services, we will store your data to provide you with this service for 3 years from the last interaction with us or our materials. Then, after this period, we will ask for your consent again in order to continue to benefit from our information (newsletter or member account).
If, at any time, you decide that you no longer wish to benefit from our information (newsletter or membership account) and you withdraw your consent, we will respect your decision and will no longer process your personal data for this purpose.
We will delete your personal data when it is no longer needed for the purposes for which it was collected or when you withdraw your consent (if the processing of your data is based on consent), unless the processing of your personal data is necessary under the legal provisions or if we have the right to continue processing. We will also keep your personal data for an additional period of time if the immediate deletion would require the rewriting of our backup and disaster recovery systems.
8. Third parties
As a rule, we do not disclose or transfer your personal data to third parties. However, in cases where disclosure or transfer is necessary or if we are required by law, we will inform you as soon as possible of such transfer, unless the applicable law, including the rules governing the obligation of professional secrecy, does not prevent us from sending such information.
If we disclose or transfer your personal data to third parties, we will do so in accordance with applicable laws and take the necessary measures to ensure their integrity and protection.
For the processing of personal data, we may use authorized persons, for example, providers of IT solutions for business management, including financial accounting solutions, providers of contact management solutions or conference organizers. With all authorized persons, we will sign agreements for the processing of personal data with appropriate clauses to ensure that it undertakes to process personal data (including deletion) in accordance with applicable laws and to provide an appropriate level protection of personal data.
9. Security of personal data
All personal data is secure against threats and we ensure that it is protected by security measures and the appropriate IT infrastructure. In addition, we have implemented internal measures that allow us to detect, notify and document personal data breaches in the shortest possible time.
If we find a breach of the security of your personal data that poses a risk to your rights and freedoms, we will notify the National Supervisory Authority for the processing of personal data. You will be informed of the breach of the security of your personal data if this leads to a high risk to your rights and freedoms.
10. Your rights regarding the processing of personal data
You have the following rights regarding the processing of your personal data:
1. The right of access to personal data.
2. The right to obtain a rectification of inaccurate personal data.
3. The right to obtain the restriction of the processing of personal data. This right is available to you when:
a. challenge the accuracy of your personal data that we process;
b. the processing of personal data is illegal
c. we do not need your personal data for the purpose of processing, but request that it be kept for the purpose of establishing, exercising or defending a right in court;
d. you will object to the processing of your personal data as long as we verify the existence of our legitimate interest in the processing of your data.
If you have any questions about the processing of your personal data or if you wish to send us a request and exercise any of your rights regarding the processing of your personal data, please contact us:
- by e-mail: diana.todeanca[@]psihoterapeutul-tau.ro
- by phone: +40740 777 070
- at our point of work: Alexandru cel Bun no.4, bl. 4, sc. D, parter
We will review each request and notify you of any action taken as soon as possible, but no later than one month after you submit your request.
If we need more information from you or have difficulty resolving your request. , we will inform you without delay that we need additional time to properly analyze your request.
If you consider that we have not resolved all your requests or we are not satisfied with our answers, you can file a complaint with the National Supervisory Authority for the Processing of Personal Data. You can also go to court.
11. Changes to the information note
If we decide to change this notice, we'll post a new version here, which will replace it.
Thank you for crediting your personal data and taking the time to read our privacy notice regarding the processing of personal data. Please do not hesitate to contact us if you have any other questions about your personal data and how we process it.